Last Updated: July 2025
At Artfull, your privacy matters to us as much as the craft behind every piece we make. This policy explains simply and honestly what information we collect, how we use it, and how we keep it safe.
When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We may also collect browsing data — like which pieces you viewed or added to your cart — to help us improve your experience. We only ever collect what we genuinely need to get your order to you safely.
We use your information to process and fulfil your orders, send shipping updates, and respond to any questions you have. If you've opted in, we'll occasionally send you news about new drops, studio stories, and seasonal collections — you can unsubscribe any time. We never sell your data to third parties, full stop.
We use cookies to keep your cart working, remember your preferences, and understand how people find and use our shop. You can adjust cookie settings in your browser at any time, though some features may not work as smoothly without them.
Your payment information is processed securely through encrypted, industry-standard payment providers — we never store your card details on our servers. We take reasonable steps to protect all personal data we hold, and we'll always let you know promptly if anything ever changes.
You have the right to access, update, or request deletion of your personal data at any time — just drop us an email and we'll sort it out. You can also opt out of marketing emails using the unsubscribe link in any message we send you.
We work with trusted third-party services — like our payment processor and shipping partners — who may receive limited data necessary to complete your order. These partners are bound by their own privacy commitments and are not permitted to use your information for any other purpose.
If you have any questions about this policy or how we handle your data, we'd love to hear from you — reach us at hello@artfull.com and we'll get back to you as soon as we can.
Our promise: We're a small studio, not a data company. Your information exists only to help us make your experience with Artfull as smooth and personal as the pieces we make.